Opal96 is committed to maintaining the privacy, confidentiality, and security of all player information. This Privacy Policy outlines how we collect, store, and protect your personal and financial data when you use Opal96.com.
By registering or using our platform, you agree to this policy and the lawful processing of your data in accordance with applicable international regulations.
1. Information We Collect
- Personal Identification: Name, date of birth, gender, address, email, and contact number.
- Financial Data: Bank details, payment records, transaction IDs, and withdrawal preferences.
- Gaming Activity: Login data, game history, deposit/withdrawal logs, and bonuses claimed.
- Device Information: IP address, browser type, operating system, and session statistics.
- Verification Data (KYC): ID documents, utility bills, or bank statements submitted for verification.
All data is collected lawfully, for account management, responsible gaming, and AML compliance only.
2. How We Use Your Information
- To verify your identity and maintain account security.
- To process deposits, withdrawals, and promotional bonuses.
- To provide personalised gaming experiences and support services.
- To detect, prevent, and investigate fraudulent activity or misuse.
- To comply with legal and regulatory requirements including AML/CTF laws.
3. Data Storage & Security
- All information is stored securely using encrypted servers and firewalls within licensed jurisdictions.
- Opal96 employs SSL (Secure Socket Layer) encryption on all transactions and login activities.
- Access to personal data is strictly limited to authorised personnel under confidentiality agreements.
- We regularly review our systems for vulnerabilities to ensure up-to-date protection.
4. Cookies & Tracking
- Cookies are small data files stored on your device to improve website performance and user experience.
- We use session cookies for secure logins and analytical cookies to monitor site traffic and usability.
- You may disable cookies in your browser settings; however, certain features of the site may not function properly.
5. Information Sharing
- We never sell or rent your personal data to third parties.
- Information may be shared only with:
- Licensed payment processors for deposit and withdrawal verification
- Game providers to deliver integrated content
- Regulatory or law enforcement bodies, if required by law
All partners are bound by strict confidentiality and data protection clauses.
6. Anti-Money Laundering (AML) & Compliance
Opal96 adheres to international AML and KYC (Know Your Customer) standards. We reserve the right to request verification documents or suspend transactions pending compliance checks.
- All transactions are screened for suspicious or irregular patterns.
- Funds must originate and be withdrawn to accounts registered in the player’s own name.
- Failure to provide required documents may result in account restriction or closure.
7. Player Rights
As a registered Opal96 member, you have the right to:
- Request access to your personal data at any time.
- Request correction of inaccurate or outdated information.
- Request data deletion (“right to be forgotten”) where applicable.
- Withdraw consent for marketing communications at any time.
8. Responsible Marketing & Communication
Opal96 may send promotional offers or service updates to verified players. You can unsubscribe at any time through your profile settings or by contacting support.
- Marketing is only sent to players aged 18 and above.
- No spam or unsolicited messages are distributed.
- We strictly follow consent-based communication (Opt-in model).
9. Data Retention
- Personal and transactional records are retained for a minimum of five (5) years after account closure, in line with gaming regulations.
- After the retention period, data is securely deleted or anonymised.
10. Policy Updates
Opal96 reserves the right to modify this Privacy Policy at any time to reflect regulatory changes or improved security standards. Updates will be published on this page with a revised “Last Updated” date.
11. Contact Information
Opal96 Privacy Commitment
“Your privacy is our priority. Every detail you share with Opal96 is protected by advanced encryption, strict confidentiality, and fair gaming integrity — ensuring your experience stays safe, secure, and enjoyable.”